About H1 Housing | A London housing company built on follow-through

About us

Built on follow-through, not floor talk

H1 Housing was set up around a simple complaint we heard too often: letting agents are brilliant until the tenancy starts. We built the company to be the opposite. The person who values your property is the person who manages it. The fee you are quoted is the fee you pay. The deposit is protected before the keys change hands, and you get the paperwork to prove it.

We work across a deliberately small patch: Canary Wharf, Shoreditch, Greenwich and the neighbourhoods between them. Small patch, deep knowledge. Our team walks these streets, watches the lettings market week by week, and knows which blocks are well run and which buildings eat service charges.

Demonstration notice: H1 Housing Ltd is presented here as a UK housing company pending client onboarding. Company registration details will be published once confirmed with Companies House.

How we work

Three commitments we hold ourselves to

Publish the fees

Every fee we charge, to landlords and to tenants, sits on one public page. No “ask us”, no small print, no invented admin charges at move-in. If a cost is not on that page, we do not charge it.

Home Standard · fees published before enquiry

Write everything down

Valuations, inspections, repair visits and renewals all produce documents you can find again. Verbal promises are where tenancies go wrong, so we do not make them.

Home Standard · every visit photo-documented

Stay reachable

One named manager per property, with a direct line and a name on every email. Escalations go to a director the same week, not into a queue that answers in a quarter.

Home Standard · named manager per property

The team

Small team, senior people

We deliberately keep the ratio of managers to properties low. Every property gets a named manager who knows the building, the boiler and the tenants' names. Behind them sits a maintenance desk of qualified local trades, and a compliance calendar that nobody is allowed to ignore.

Our managers hold, or are working towards, industry qualifications in residential lettings and management, and every process follows approved client money protection arrangements. Ask us about either and you will get a straight answer, including the bits other agents gloss over.

Talk to the team

What we do

Full property management and rent collection
Lettings, tenant find and move-in coordination
Maintenance with qualified local trades
Compliance: deposits, gas, EPC, electrical, right to rent
Area guides and honest rental advice

What we do not do

Charge tenants for viewings, referencing or contracts
Overvalue a property to win the instruction
Bury costs in tenancy small print
Leave repairs “with the landlord” and hope
Promise sales or purchases we cannot evidence

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