Legal
Demonstration legal texts for a demonstration launch: complete in shape, replaced with contracted texts at client onboarding.
Who we are. H1 Housing Ltd (“we”, “us”) is a housing and property services company. This demonstration website is operated as a placeholder pending client onboarding; contact details shown are placeholders. For any data question on the live service, the data controller will be H1 Housing Ltd, contactable at hello@h1housing.com.
What we collect. When you send an enquiry we collect the name, email, phone number and message you provide, plus technical data your browser sends (IP address, user agent). When you set cookie preferences we store that choice locally in your browser and, for optional “remember my preferences”, in site storage on your device.
Why. Enquiry data is used to answer your enquiry and, where a tenancy or service follows, to perform that contract. Technical data is used for security and site integrity. Legal bases: legitimate interests (answering you, securing the site), contract (when you become a client or tenant), and consent (optional cookies).
Retention. Enquiries are retained for up to 24 months unless they become client files, which are retained per the contract and UK limitation periods. Cookie choices persist until you clear them or change them on this page.
Your rights. Under UK GDPR you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. You may complain to the ICO (Information Commissioner's Office) at any time. To exercise rights, email hello@h1housing.com; we respond within one month.
Sharing. We do not sell personal data. Enquiry data is shared only with the team member answering you. The site sets no advertising or analytics cookies and embeds no third-party trackers.
Using this site. This website provides information about H1 Housing services. It is a demonstration pending client onboarding: company details, statistics, prices and property examples are placeholders, and no content constitutes an offer, an agency agreement, financial or legal advice, or a guarantee of availability.
Property information. Where homes are shown, they illustrate property types we let and manage. Illustrations are labelled as such; no property shown is represented as a current listing, and no viewing, tenancy or commitment arises from this site alone.
Intellectual property. The site's design, text and graphics belong to H1 Housing Ltd or its licensors. You may view and print pages for personal, non-commercial use. Anything else needs our written permission.
Liability. We provide the site “as is” and do not warrant uninterrupted availability or fitness for a particular purpose. To the extent permitted by law, we exclude liability for indirect or consequential loss arising from use of the site. Nothing excludes liability that cannot be excluded under English law.
Governing law. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
What we set. Strictly necessary storage keeps the site working and records your cookie choice. Optional preference storage remembers form answers between visits, only if you opt in. We set no advertising, analytics or cross-site tracking cookies, and we embed no third-party trackers.
Your controls. The consent banner on every page lets you accept all optional storage, reject it, or set preferences. Your choice persists and can be changed at any time by reopening the banner — on this site, the “Preferences” button in the banner reopens it, and clearing your browser storage resets everything. Rejecting optional storage does not degrade any site function.
Questions. Privacy, terms and cookie questions go to hello@h1housing.com. We answer within one working day.
Document version: demonstration text, prepared 10 November 2026. Replaced with contracted texts at client onboarding.